Retail Coffee Shipping & Returns Policy

This policy applies to retail orders placed with Peacemaker Coffee Company.

SHIPPING
Retail orders ship from Toledo, Ohio, Monday–Friday except holidays. Shipping is $10 for U.S. orders under $35 after discounts and free for U.S. orders of $35 or more after discounts. Orders are fulfilled using USPS Ground Advantage or UPS Ground. Delivery is generally 3–7 business days after shipment; available methods and estimates appear at checkout.

RETURNS & EXCHANGES
Retail coffee, coffee pods, coffee bundles, apparel, tumblers, and guitar picks may be returned within 30 days of delivery for the same product or store credit. Contact info@peacemakercoffeecompany.com with your order number to request a return. Items must be unused and in their original condition and packaging. Customers pay return shipping for preference-based returns. Original shipping charges are not credited.

Gift cards, closeout items, bulk and wholesale products, custom products, and packaging supplies are final sale. This retail policy does not apply to wholesale or private-label orders.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
Report the issue within 7 days of delivery with your order number and photos. We will review and provide a replacement of the same product or store credit. Peacemaker covers return shipping if we ask you to send an approved damaged or incorrect item back.

CONTACT
Email info@peacemakercoffeecompany.com or call (419) 379-2856 and include your order details.